Privacy Policy

Who we are

Our website address is: https://sitebastion.com.

What personal data we collect
and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We use the CleanTalk anti-spam service. To protect our site from spam we send CleanTalk the following information – IP, Email, Nickname sender of the message, information about the technology of JavaScript in the browser sender, comment text message sender. This information Service uses to detect spam activity of the sender and stores on the servers is not more than 31 days.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We store your full name, email address and IP address from where you filled out the form.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to help us make sure our website is working properly. We anonymize data we send to Google to help control what information we share with them. But you may have Google cookies on your machine that can track where you’ve been. We encourage you to read through Google’s privacy policies here and decide for yourself how you’d like your data stored and used.

Who we share your data with

Any data we share has been listed above and is anonymized as much as is possible. We do not share you data with any other companies or entities unless required by law enforcement agencies.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact information

If you have questions or concerns, you can contact us at privacy@sitebastion.com

Our mailing address is:
Site Bastion LLC
PO Box 60176
Shoreline, WA 98160

Additional information

How we protect your data

We use both server and application firewalls to protect our site. We only allow individuals and businesses that are currently doing business with Site Bastion to have accounts on our system. We use 256-bit SSL encryption for all of our connections to the site to for our email servers. All of our passwords are randomly generated and not repeated, so even if a breach happens at one of our service providers your data will still be protected. We also employ encrypted VPN connections when we are working remotely away from our office.

What data breach procedures we have in place

Our firewalls notify us of complex attacks and logins from unknown IP addresses immediately and will block these attempts in real time.

If we have reason to believe there has been an actual breach, we will take our site completely offline to minimize exposure the data on our site to the attackers. Once we have secured the site, we will immediately determine the extent of the breach and if any customer data was exposed.

If customer data was exposed we will immediately contact the affected customers and work with them to minimize the impact on their business. The data we store in our systems is limited to name and email addresses as well as IP address information. We do not store any financial information on our systems.

Once we have made sure that we have successfully contacted affected customers, we will bring back a minimal webpage with information regarding the breach and how you can contact us. We will continue to update this page as we continue to substantiate and repair any systems affected by the data breach. If the data breach is the result of vendor to our site, we may withhold specifics at the request of the vendor to give them time to patch their software and roll out that patch to their customers. Once the vulnerability has been publicly exposed, we will update our site with the relevant information.

Once we are 100% certain that the data breach has been contained, repaired and no longer a threat, we will bring our regular website back online and change our home page to include the information from our limited webpage. After 90 days we will move the breach data to it’s own page and continue to update our customers via our blog and email.

We cannot stress how seriously we take even the chance of a data breach. We’ve been the victims of data breaches ourselves and we know that sometimes in the rather complex world of cyber security, you can’t batten down all of the hatches and these things happen. But they should be rare, they should be related to unknown security holes out of the control of the administrators of this system and they should be dealt with quickly, thoroughly and most importantly, as openly as possible.

What third parties we receive data from

When we process comments for SPAM, we may receive back that a comment was held for moderation or sent to the SPAM folder from our SPAM service. We will also receive confirmation from any payment processing companies we work with.

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mailing list

Our mailing list will only be used to share our latest blog posts or inform you about important WordPress security issues and  updates. We never share or sell your name and email address!

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